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Clients & CRM

Managing Clients

Client profiles, client types, and quick actions from the profile page.

Last updated August 4, 2026

Managing Clients

The Clients list

Every client shows as a card with their photo, name, role/title, company, and a client-type pill. You can sort by recently added, recently modified, or recently worked with (based on their latest booking, invoice, or quote). Contractors and employees don't appear here — they live in the Workers hub instead.

Client types

Each client is tagged as one of: Individual, Business, VIP, Contractor, or Employee. VIP clients get a star marker. Changing a client to Contractor or Employee is how you move them into your team roster.

The client profile

Everything about a client lives on one page, editable inline (no separate "edit" screen):

  • Contact info: email, phone, address
  • Role at their organization (job title)
  • Lead source: Referral, Website, Social Media, Booking Page, Word of Mouth, or Other
  • A custom accent color for quick visual scanning
  • Organization link (find an existing one or create a new one on the spot)

Below that, tabs break out everything tied to the client: Bookings, Invoices, Quotes, Proposals, Contracts, and Notes, each showing a count.

Quick actions

From a client's profile you can jump straight into creating an Invoice, Quote, Proposal, or Booking — pre-filled with that client, so you never re-type their info.

Adding clients

Add one manually, or import contacts straight from your phone's Contacts app on iPhone. CalendTree can also create a client automatically the first time someone books or submits a form.

A note on your CRM's vocabulary

Depending on your industry setting, you might see "Patient," "Student," or "Customer" instead of "Client" throughout the app — see Adaptive CRM Terminology. The underlying data is identical either way.

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Managing Clients — CalendTree Help | CalendTree